How do I check-in for an Air New Zealand flight?

Air New Zealand offers a smooth and flexible check-in process with options to check in online, using the mobile app, at airport kiosks, or at the check-in counters. For most international flights, online check-in opens 24 hours before the scheduled departure time. For domestic flights within New Zealand, online check-in may open as early as 24 hours before and closes 30 minutes before the flight. You can check in by visiting the Air New Zealand website or by using the mobile app.

To check in online, you need your booking reference number or e-ticket number along with your last name. Once you log in, you can confirm passenger details, choose or change your seat, and receive a boarding pass via email or directly to your phone. If you are not checking any baggage, this can save you time by allowing you to proceed directly to security upon arrival at the airport.

If you have checked luggage, you will still need to visit the bag drop counters at the airport. For domestic flights, baggage drop-off usually closes 30 minutes before departure, and for international flights, it typically closes 60 minutes prior. Air New Zealand recommends arriving at the airport at least one hour before domestic flights and three hours before international flights, even if you have checked in online.

There are also self-service kiosks at many airports where you can check in, print your boarding pass, and even print bag tags for your checked baggage. These are especially convenient for travelers who did not check in in advance.

Note that online or kiosk check-in may not be available if you are traveling with an infant, require special assistance, or have documentation that needs to be verified, such as a visa. In these cases, it’s best to check in at the airport counter.

In summary, Air New Zealand allows you to check in online 24 hours before your flight, with a variety of options to make the process convenient. Arrive early, especially for international travel, to allow enough time for baggage drop-off, security, and boarding.